Returns & Exchanges
At HODINKEE Shop, we want you to be completely satisfied with your purchase, which is why we offer a 7-day return window for a full refund on all pristine condition items. Please ensure all original packaging, tags, and protective stickers remain intact to qualify for a return.
Return Process
- 1.Initiate Your Request
Visit our returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully pack your item in its original HODINKEE presentation box and shipping carton, ensuring all manuals and warranty cards are included.
- 3.Attach Shipping Label
Print the prepaid insured shipping label provided via email and securely attach it to the outside of your package.
- 4.Inspection and Refund
Once our team of specialists inspects the item for its original condition, your refund will be processed to your original payment method within 5-10 business days.